Legal

Privacy Policy

Last updated: January 1, 2025

Your privacy matters. DeliveryHUB is committed to protecting your personal information and being fully transparent about what we collect and why.

1. Information We Collect

Account Information

When you register, we collect your name, email, phone number, and profile photo. For riders, we also collect government-issued ID and vehicle information for verification.

Location Data

We collect precise GPS location data while the app is active. For riders, we collect location data during active deliveries to provide live tracking to customers and improve routing accuracy.

Transaction Data

We collect information about delivery requests, bids, completed deliveries, and payment transactions to provide our services and resolve disputes.

2. How We Use Your Information

3. Information Sharing

We do not sell your personal data. We share limited information between customers and riders as needed to complete deliveries. We may share aggregated, anonymized data with analytics partners.

4. Data Security

We implement industry-standard security including end-to-end encryption, secure HTTPS, and regular security audits to protect your data at rest and in transit.

5. Your Rights

You may access, correct, or delete your personal data at any time via app settings or by emailing help@deliveryhub.tech.

6. Contact Us

For privacy-related questions, contact our Data Protection Officer at help@deliveryhub.tech.